Terms and conditions
Description of Goods and Pricing
We make every effort to ensure that descriptions of items on our website are accurate and up to date. All prices are subject to change and items are sold subject to availability. Prices shown for items include VAT.
Photographs shown on the website are as accurate as possible though there may be some variation in colour as it appears on the website photograph or on any personal device. Many of our products are individually made and it may not be possible to reproduce exact matches in identical fabric due to the individual making of the items and the specific fabrics used.
Fabric orders are subject to availability from the manufacturers and there may be some variation in batch. For further details please refer to the terms and conditions specified on individual manufacturers' websites.
Further details on any of our products shown on the website are available from us via email or telephone.
Placing an Order
Once your order has been placed the price of postage (if applicable) will be added. Prices include VAT. Orders will be processed once payment has been made. Payments can be made via credit/ debit card or PayPal. Confirmation of receipt of order will be sent to your email address. We will endeavour to ensure that items now out of stock are indicated on the website, however if you order an item which has now become out of stock we will notify you and refund any payments made. We reserve the right to refuse an order at any point. Items cannot be reserved without full payment, however if you would like us to delay posting please request this via email when ordering. We will aim to dispatch orders within 24 hours of receiving the order. Orders should be received within 7 days of dispatch however there may be some occasional delays to this. Furniture orders will be delivered by courier and we will contact you to arrange a suitable time and date for delivery. Furniture orders should be dispatched within one calendar month of ordering.
Any delivery charges are displayed at the time of ordering. Orders over £50 come with free delivery within the UK, this includes furniture, fabric and furnishings. Online orders will be posted to the address provided by the purchaser. Carriage costs outside the UK will be charged. Prices for carriage outside the UK will be made available on request.
Should you wish to return your item(s) you are entitled to do so under the Distance Selling Regulations within 14 days of receipt. The item(s) must be in original condition otherwise we have the right to refuse a refund. You are responsible for postage and/or the cost of returning the item(s). Obtaining proof/ certificate of posting for any item returned is recommended. Details of Royal Mail pricing are available through Royal Mail or at any Post Office. Once the item has been received and checked by us a refund will be made to your credit/debit account or through PayPal if this was the chosen method of payment.
If you wish to cancel your order you may do so under the Distance Selling Regulations for up to 14 working days after the goods are received. Goods must be received in their original condition and cost of postage is your responsibility. If you wish to cancel an order before dispatch please contact us immediately by email or telephone.
We try to ensure that all details and information provided on this website are accurate and up to date however we cannot always guarantee this. All products are supplied without warranty although some furniture manufacturers may offer a separate warranty, for enquiries please email us.
Bluebell Cottage Interiors does not look to exclude or limit liability for personal injury or death arising from its negligence or any fraudulent misrepresentation to the fullest extent permitted by law and same provided above, we shall not be liable to you by reason of any representation, or any implied warranty, condition or term or any duty at common law, or under the express terms of the contract or in negligence for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of savings), costs expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of goods or their use by you. We reserve the right to remove items from the website and alter content. We will not be held liable for any interruptions or errors to the service and do not guarantee its content and correctness. We reserve the right to change or suspend the site which you use at your own discretion. Use of the website is for your use solely and for no other purpose and is entirely your responsibility.
For further details regarding our terms and conditions please contact us at firstname.lastname@example.org or telephone 07980136248